XUPPI is a social commerce platform that makes e-commerce entertaining via live streaming. A place where you can partner with verified influencers & live streamers and tap into their fanbase & enable on-spot sales in a social way. As a seller on Xuppi, we expect you to sell top quality products along with after-sale services to attain the best customer experience.
Consumers
Sellers
Influencers & Creators
When you become a selling partner on Xuppi, you step into the Xuppi marketplace, where you meet thousands of verified Sellers and get access to millions of active buyers around the world. Whether you sell one product or millions, Xuppi helps you achieve the best customer satisfaction. Transparent analytics of sales, trust-based interaction, curated resale network, on-spot sales, extensive reach, and so much more! This is your platform for discovery.
Live Commerce
Social Network
Social Reselling
Chat-led Commerce
Extensive Reach
Here are a few things you need to do before starting your journey as a Seller on Xuppi.
Xuppi provides every Seller with a dashboard called the Seller’s Hub. A hub where you can have a 360° view of your sales on Xuppi.
Seller’s Hub gives complete control to manage your sales activity. Right from listing your first product, managing your orders to shipping and after-sale services. Think of Seller’s Hub as your go-to resource for selling on Xuppi, including user data, viewership, and sales of each posting. It’s a portal to your Xuppi business.
As you’re building your product details page, try to think about what will help customers find your products, discover answers to their questions, and make a purchasing decision. Aim for the ultimate customer experience by making your listings concise, accurate, and easy to understand.
As a selling partner on Xuppi, you are complying with your tax obligations depending on the nature of your business. This steps you to ensure your compliance and the solutions that are available for you to utilise. However, we don’t solicit any legal advice. We, as a platform, help you to ensure that you achieve your tax obligations.
UK & EuropeSellers from Europe and UK have to comply with VAT for the sale of the product. Therefore, sellers with a vat number should show the VAT charged, including the VAT rate.
IndiaSellers from India needs to follow GST compliance. Under GST Law, the HSN Code (Harmonised system of nomenclature) is used for the classification of products/goods and apply GST rates while filing returns.
At Xuppi, we follow the best industry standards to attain maximum customer and seller satisfaction. We stand as a platform that provides services to buyers as well as our sellers.
In case of returns, the buyer must return the item directly to the seller w.r.t. their refund policy. Sellers are required to fill refund policy while listing the products. In case of Sellers refund is not clear or missing from the product listing, then Xuppi general refund policy will apply.
Sellers are required to provide a legal warranty to the buyers for refunds & returns for a reasonable amount of time in case the product is not as described, faulty, damaged or defective. The time varies depending on the item and its value.
Being a Seller on Xuppi, you can always choose how you wish to deliver your products. With FBX, we give you more space to focus on your products and sales by leaving the delivery part all to us. You can opt for this option while listing your products on Seller Dashboard. For more information, check the Shipping page.
In simple words, better customer experience means better score metrics. Seller Metrics provides buyers insights into your business. Buyers can view short and long-term seller rating metrics, including detailed feedback. In simple words, better customer experience means better score metrics.
Sellers can resolve any situation by researching the reason behind each negative rating, addressing the buyer’s issues, followed by making improvements to your processes and policies.
Buyers can leave feedback on your seller’s profile; there are 2 types of feedbacks.
A buyer has an option to mention detailed seller parameters in the following areas:
A buyer will rate the Seller using a 5-star system which will be clubbed into categories as below:
We’re a platform for sales! Sellers can use the power of Live Shop and Influencers to skyrocket their sales.
Give confidence to your buyers by registering your brand. Identify with us, we provide sellers with a verified brand tag which also helps in search results when buyers use a filter for brands.
Registration of brands by sellers helps us in finding trademark infringement cases and IP right Violations.
You can choose to register as a brand or as a reseller, you need the following things handy:
Sellers are required to submit the following documents for approval
Sellers are required to submit the following documents for approval:
